Five Training Mistakes That Cost Companies Thousands

In the Australian oil and gas industry, training is often viewed as a necessary cost of doing business. But the right training is not simply about ticking a compliance box or collecting certificates. When training is poorly planned, rushed, outdated or disconnected from the actual work being performed, the financial consequences can quickly reach thousands of dollars—or far more.
For companies operating across drilling, well servicing, gas, energy and associated field operations, these are five common training mistakes that can become extremely expensive.
1.Training people for certificates instead of competency
One of the most costly mistakes is assuming that a certificate automatically means a worker is ready for the job.
A worker may hold a nationally recognised qualification or statement of attainment, but still lack the practical understanding required to work safely and effectively in a real oil and gas environment. In high-risk industries, the difference between knowing the theory and being able to apply it under pressure is significant.
Quality training should connect the learning outcomes to the workplace. This includes understanding equipment, site procedures, hazards, permits, communication expectations and the realities of working in environments such as drilling rigs, well servicing operations or gas facilities.
Australian training packages are designed around the knowledge and skills required for effective workplace performance—not simply attendance or completion. (Australian Skills Quality Authority)
2.Relying on outdated or generic training
Oil and gas operations are not identical. A new employee working on a land-based drilling rig may require a very different training pathway from someone entering well servicing, gas processing or offshore operations.
Using generic training materials that do not reflect the actual workplace can leave significant gaps. Workers may understand broad safety principles but not know how those principles apply to the equipment, procedures and hazards they will encounter on site.
Training should be contextualised to the industry and, where appropriate, the specific role. Employers should also regularly review whether training remains aligned with current training package requirements, workplace practices and regulatory expectations.
This is particularly important as Australian training products and regulatory requirements evolve. RTOs and employers need systems to identify changes and ensure training remains current. (Australian Skills Quality Authority)
3.Rushing training to get workers into the field
When a company urgently needs workers, the pressure to shorten training can be significant. However, rushing a worker through training often creates a much larger cost later.
A worker who has not had enough time to develop practical skills may require additional supervision, retraining or remedial support. In the worst-case scenario, poor preparation can contribute to equipment damage, incidents, downtime or injury.
In high-risk industries, training must allow enough time for learners to develop knowledge, practise skills and demonstrate competency. ASQA specifically identifies risks associated with accelerating or shortening training without allowing sufficient time for skill development and application. (ASQA)
The cheapest training option is rarely the training that gets a worker through the door fastest. It is the training that prepares them to perform safely and competently once they arrive.
4.Ignoring the value of entry-level and land-based experience
Many people entering the Australian oil and gas industry immediately focus on securing offshore work. However, offshore positions are highly competitive, and new workers often benefit significantly from developing foundational experience on land first.
A structured entry-level pathway can allow a worker to gain exposure to equipment, terminology, drilling processes, workplace expectations and safety systems before progressing into more specialised roles.
For employers, this can reduce the amount of basic onboarding required. For workers, it can provide a clearer pathway into roles such as floorman, motorman or other operational positions as their experience develops.
Investing in foundational training early can therefore reduce future recruitment and onboarding costs while building a stronger internal talent pipeline.
5.Treating training as a one-off event
Training should not end when a certificate is issued.
Competency needs to be supported through workplace experience, supervision, feedback and ongoing development. A new worker may complete formal training but still require structured support while adapting to the pace, conditions and expectations of a real operation.
Companies that fail to monitor whether training is actually translating into workplace performance may continue investing in employees who have not developed the required capability.
The most effective approach is to view training as part of a workforce development pathway—not a single transaction.
For Australian oil and gas companies, the cost of poor training can include repeated courses, lost productivity, excessive supervision, equipment damage, recruitment costs and regulatory risk. Investing in relevant, practical and properly structured training from the beginning is not simply an expense. It is a way to protect people, improve productivity and reduce the far greater cost of getting training wrong.